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Refund and Cancellation Policy

1. Refund Policy for IT & Design Services

For SaaS, Web Development, and Interior Design projects:

  • Initial Stage: 100% refund of the advance if the project is cancelled by the client within 3 days of booking, provided no work has commenced.
  • Development Stage: Once the design/development phase has started, the mobilization advance is non-refundable to cover resource allocation.

2. Refund Policy for Events

For Event Productions and Ticket Sales:

  • Service Cancellation: Events cancelled 30 days prior eligible for 50% refund. Cancellations within 7 days are non-refundable.
  • Digital Badges/Tickets: All sales of digital access passes (Badges/Tickets) are Final and Non-refundable.

3. Processing Timeline

Approved refunds are processed within 5-7 business days. The amount will be credited back to the original source of payment (Credit/Debit Card/UPI).